Dermot Freeman is a qualified engineer, Master Black Belt Lean practitioner, and one of Ireland's most experienced CI and Business Excellence consultants and trainers. With 47 years of experience — 39 of them in senior management — he brings a depth of practical, hands-on expertise that goes far beyond what any textbook can teach.
Dermot Freeman's career has been defined by one consistent thread: getting things done. Not theorising about improvement, not building frameworks for their own sake — but rolling up his sleeves and making businesses measurably better. That practical, engineering mindset is what he brings to every training programme and every consultancy engagement he takes on.
As a qualified engineer with 47 years of experience — 39 of them in senior management — Dermot has operated at every level of business, from the shop floor to the boardroom. He has worked for Irish, German, Japanese and American organisations across the food, medical device, engineering, aerospace, FMCG and public sectors. He has led major capital expansions of up to $10 million in both engineering and operational roles.
His understanding of operations at all levels leaves him uniquely capable of being more than just a trainer and mentor. His experience and knowledge allow him to contribute to many other aspects of any business.
Dermot is a Master Black Belt Lean practitioner, a Certified Scrum Master, and a Certified ISO Lead Auditor. He is a recognised trainer whose practical experience brings every topic to life for participants. He was the trainer and project mentor for the UCC Lean Black Belt programme from 2010 to 2024 — one of Ireland's most rigorous post-graduate Lean qualifications — and has worked with both UCC and the University of Ontario in developing and delivering practical post-graduate Lean programmes.
He developed and delivered the Business Processes Pillar of the SFA-MentorsWork programme — a national initiative supporting Irish SMEs to build operational improvement capability — until the programme concluded. He also served as the Lean for Micro practitioner for the Dublin City LEOs in 2016 and 2017, leading a multitude of SMEs through their associated improvement projects.
Today, through Dermot Freeman & Associates, Dermot provides 121 support to Opex leaders in a range of companies as a Sensei and resource to their internal programmes. He is currently working with organisations across manufacturing, finance and service in sectors including pharma, medical device, food, consulting, banking, insurance, IT, and public healthcare.
What sets Dermot apart is the combination of breadth and depth — the ability to move fluently between the technical rigour of statistical process control and the human realities of change management, between the strategic clarity of Hoshin Kanri and the practical detail of a Kaizen event. He doesn't just teach tools. He builds capability.
Deep roots in operational improvement across production and engineering environments
Lean and CI programmes in highly regulated, quality-critical environments
Process improvement in complex service environments including public healthcare
CI, opex and process optimisation in banking, insurance and consulting
Waste elimination and flow improvement across food production and consumer goods
Lean application in precision, safety-critical manufacturing and engineering
Agile, Lean and CI programmes in fast-moving technology organisations
From 10-person businesses to global organisations — the approach scales to suit
Collaborated in the development and delivery of practical post-graduate Lean programmes. Served as Lean Black Belt trainer and project mentor from 2010 to 2024.
Partnered in developing and delivering practical Lean post-graduate programmes, extending the reach of evidence-based CI education internationally.
Developer and deliverer of the Business Processes Pillar — supporting Irish SMEs to build sustainable operational improvement and business excellence capability until the programme concluded.
Lean for Micro practitioner in 2016 and 2017 — working directly with micro and small enterprises to deliver practical, project-based Lean improvement.
Current and ongoing Sensei support to Opex leaders in several companies, acting as an internal resource and guide to their CI programmes.
Educated at University College Dublin, the University of Waterloo (Ontario) and the University of Limerick — combining engineering, management and operational disciplines.